Are any countries excluded from your Global Plan coverage?

        Coverage applies when you are more than 150 miles from home for both domestic and international travel. Certain countries may have restrictions on arranging services for medical transport in some instances, and services are not guaranteed. These countries currently include Algeria, Chad, Chechnya, Congo DR, Cuba, Iran, Ivory Coast, Liberia, North Korea, Palestinian Territories, Sierra Leone, Republic of South Sudan, Republic of Sudan, Syria and Somalia and is subject to change.

        Our “Mexico Only” plans provide coverage when you are more than 150 miles from home and in Mexico Only.

Why choose a Travel MedEvac Medical Premium Evacuation Plan?

        Travel MedEvac insurance plans are underwritten by Nationwide Mutual Insurance Company and other highly rated underwriters. The importance of buying “real” insurance cannot be understated. Many non-insurance, “membership” or assistance type medical evacuation plans are not regulated by any Department of Insurance. In the event of a coverage dispute and to provide assurance that you are protected, buying a regulated insurance product is always in your best interest. Travel MedEvac also gives you the option to purchase Travel Medical coverage for medical expenses associated with an emergency sickness or accident. Travel MedEvac utilizes highly accredited air ambulance providers for all of our air medical transports. Utilizing an extensive EURAMI and CAMTS accredited network of air ambulance providers ensures your medical transport is completed by only experienced global air ambulance providers with a level of expertise and commitment to safety that is unmatched. This also ensures that your continuity of care and service will be world class every time from start to finish.

        Finally, our ownership group has been protecting travelers and providing air medical transport services to customers and patients for over 20 years. We have earned the trust and confidence of several of the most prestigious companies in the world to deliver quality services and protection with the highest level of integrity and satisfaction for our customers.

What is the difference between Travel MedEvac and Travel Insurance, Health Benefits and Premium Credit Cards?

        Typical emergency medical, trip cancellation and lost luggage coverage plans either do not cover or severely limit any potential medical evacuation coverage to the “nearest adequate facility”. This still leaves you stranded far from your home hospital where you may endure financial limits and adequacy of care concerns from the medical treatment you receive away from home. Unlike these policies, your Travel MedEvac policy will provide you with hospital-to-hospital air medical transport to your home hospital of choice with no deductibles or out of pocket costs for medical evacuation services. Travel MedEvac also provides you the option to add $100,000 in Travel Medical coverage to your plan as well.

Why should I purchase the Optional Emergency Travel Medical Coverage?

        While Travel MedEvac and its providers will work expeditiously to transport you to your home hospital of choice when a flight is warranted, there are out of pocket expenses for emergency medical services and hospitalization costs where you are first admitted, that may not be covered by your health insurance when traveling. You may also have an illness or accident that doesn’t warrant an evacuation, but the out-of-pocket costs for doctor visits, hospitalization, diagnostics or other treatments can be significant. Travel with the peace of mind knowing you have emergency sickness and accident medical coverage as well.

When will my coverage be active?

        Once the required premium has been paid, your coverage will begin based on the date you elected coverage, at your location at 12:01 A.M. All coverage will begin on the later of the effective date or upon your departure from your home residence or home country. If purchasing the day of departure, your effective date will be based on the actual local time of purchase of the plan. See policy terms for more information based on the plan you choose at the point of purchase.

Who is eligible for Travel MedEvac Plans?

        Travelers and those residing away from the United States under the age of 85 are eligible for Travel MedEvac Medical Evacuation Plans.

Who should buy a Travel MedEvac plan?

        Whether you are traveling for business or leisure, are departing on a one-time trip, are a frequent traveler or residing away from your home country, having a Travel MedEvac premium medical evacuation plan, which will take you to your home hospital of choice, is the best way to prepare for an unexpected illness or accident.

What if I am hospitalized but don’t have my policy information or annual policy ID card with me at the time, am I still covered?

        Although we recommend you carry your policy information with you, have electronic access to it for convenience or share with a with a friend or family member, you are not required to carry it for coverage.

Are there any dollar limits for Travel MedEvac?

        Medical Evacuation services are covered up to $500,000 per person. Repatriation of Mortal Remains is covered up to $50,000 per person. Vehicle and Vessel Return is covered up to $5,000 (limited to the U.S., Canada and Mexico) with no deductible. Should you purchase 0ptional Travel Medical coverage, those services are covered up to $100,000 per person with a $250 deductible.

Is there any portion of the air medical transport not covered?

        Our preferred provider will manage all of your care from hospital-to-hospital which includes air medical transport, ground ambulance transports, all medical crews and pilots, plus all medications and medical devices needed for your successful return.

Do you have plans that covers children or dependents? Are there certain qualifications required?

        Parents and legal guardians traveling with children and dependents can secure emergency medical evacuation coverage that offers significant savings. Children and dependents must be under the age of nineteen (19) or less than age twenty-six (26) and primarily dependent on you for support and maintenance.

Does my health insurance policy cover medical evacuation?

        Health insurance may cover your emergency evacuation to the “nearest adequate facility” when traveling outside your healthcare network or country, but typically does not bring you to your hospital of choice or even back to your home country. This could leave you hospitalized thousands of miles away from home, possibly outside the U.S.
While your health insurance may provide for some emergency medical expenses when traveling within the U.S., deductibles and co-pays can leave you with significant out-of-pocket expenses – a Travel Medical plan can offset those costs. Even more importantly, health insurance plans provide limited or no coverage while traveling outside the U.S. The costs of hospitalization, doctor visits, x-rays and other medical expenses while traveling out of the country are substantial and usually require immediate payment – a Travel Medical plan can provide the much needed coverage for those expenses.

Note: Medicare provides little or no coverage for emergency evacuations or emergency medical costs when traveling outside the US.

How will my companion or family members get home if I am medically evacuated?

        Our preferred providers will allow a companion and additional family member(s) to join the patient on the aircraft back home when possible. This is important during such a stressful situation. However, the health and safety of the patient will always be the priority. If in any circumstance the return of a companion or family member could be detrimental to the patient’s health, the family’s health, the companion’s health, or the health and safety of the crew or aircraft, then a return of a companion or family member with the medical transport may not be granted. If we are unable to transport a child or dependent on the medically configured aircraft, Travel MedEvac will arrange for a commercial flight to the nearest commercial airport of the hospital where the patient has been evacuated for those covered on the policy plan.

If I have a pre-existing condition can I apply for a Travel MedEvac Plan?

        Yes, you can enroll with pre-existing conditions with no waiting period for medical evacuation services. However, if an applicant is hospitalized, has a planned, hospitalization or scheduled treatments for a new illness known at the time of application, or travels against the advice of medical professionals the medical transport will not be covered for any issues related to these circumstances.

Are there Pre-Existing Limits or Exclusions if I choose to add optional Travel Medical coverage?

        Excluding a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription, there are some limits. If during the sixty (60) day period immediately prior to the start date of your plan, you exhibited symptoms which would have caused one to seek care or treatment; received a recommendation for a test, examination, or medical treatment or took or received a prescription for drugs or medicine you would be excluded from coverage related to such conditions.

What does repatriation of mortal remains coverage include and how does it work?

        A Travel MedEvac plan will assist with and cover reasonable expenses for the return of your mortal remains should the insured pass away on a trip. The insured’s family or legal power of attorney will provide Travel MedEvac the name of the receiving mortuary upon an insured’s death. Travel MedEvac will work in conjunction with the mortuary making the arrangements to return the insured’s mortal remains. Travel MedEvac will pay the mortuary direct for the expenses related to the repatriation of the insured’s mortal remains. This includes, but is not limited to, expenses for embalming, cremation, container for transport and transportation to the primary residence mortuary. Travel MedEvac must be notified in advance and coordinated through Travel MedEvac and our assistance provider.